TAC RMP Cyber SHIELD® Security Awareness & Phishing Training
Introducing Your County’s New Cybersecurity Awareness Platform
A modern, streamlined approach to strengthening your workforce’s cyber resilience. This platform is designed specifically for county government operations, simple to oversee, relevant to staff, and built for continuous improvement.
Platform Features & Benefits
- Smart, Automated Training Cycles
Minimal maintenance. Once campaigns are scheduled, training continues on its own—keeping staff informed without adding to your team’s workload. - Local Government–Focused Content
Training that reflects the real work your departments handle every day, from public safety communication to citizen‑facing services. - Fully Accessible Across Devices
Whether employees are in the office, in the field, or remote, training adapts to desktop, tablet, or mobile so they can learn whenever and wherever it fits. - Real-World Phishing Simulations
Staff are tested with realistic scenarios, and every mistake becomes an instant, guided learning moment that strengthens awareness. - Centralized Admin Command Center
Clear, intuitive dashboards provide fast access to training results, risk indicators, and compliance status—all without digging for data. - Actionable Risk Insights
Spot trends by department or individual so you can proactively support teams before small issues turn into security gaps.
For Administrators
A single place to monitor progress, manage campaigns, and track compliance—delivering meaningful visibility with almost no administrative burden.
For Employees
Short, relevant, and easy-to-complete content that fits their day. Interactive scenarios and immediate feedback help them build confidence, not frustration.
If you want stronger employee security habits and proof of training compliance, SHIELD delivers the results.
Although SHIELD automates training delivery, phishing simulations, and data collection, the managed service behind it is entirely human‑driven. Each organization is paired with a dedicated Technical Account Manager who provides ongoing support throughout the program. This includes:
Helping plan and coordinate training and phishing campaigns
Monitoring program activity and addressing issues as they arise
Providing clear, audit‑ready reporting
Offering guidance based on trends, user performance, and organizational needs
The goal is to ensure the platform operates smoothly and consistently while giving you access to knowledgeable human support that can adapt the program to your environment.
Build a Security Culture That Prevents Breaches
Most cybersecurity incidents begin with a human mistake.
Employees are targeted every day through:
- Phishing emails
- Credential harvesting attempts
- Fake invoices and wire fraud requests
- Impersonation scams
- Vishing and social engineering calls
SHIELD helps organizations reduce these risks through ongoing training and continuous testing.
What SHIELD Includes
SHIELD is designed to be simple to deploy, easy to manage, and effective across organizations of all sizes.
Security Awareness Training Modules
Employees receive structured cybersecurity training covering the threats they face most often, including phishing, password security, safe browsing, and secure remote work.
Reporting and Dashboards
Track participation, performance, and improvement trends with reporting that supports leadership visibility and compliance documentation.
Phishing Simulation Campaigns
Test employee readiness through real-world phishing simulations that measure susceptibility and identify training gaps before a real attacker does.
Measurable Risk Reduction
SHIELD is built to help organizations reduce click rates, improve reporting behaviors, and build long-term awareness.
Phishing Simulation That Creates Real Improvement
A phishing simulator is only valuable if it leads to behavior change.
SHIELD provides structured phishing simulations designed to:
- Identifyemployee risk trends
- Measure improvement over time
- Highlight high-risk departments
- Support targeted retraining
- Strengthen leadership visibility
Instead of relying on assumptions, you gain real data.
Designed for Compliance and Cyber Insurance Requirements
Many compliance frameworks and cyber insurance policies require documented employee training. SHIELD supports:
- Audit readiness
- Security policy enforcement
- Training documentation
- Ongoing awareness requirements
- Insurance renewal support
If you need proof that training is happening, SHIELD provides measurable reporting that supports accountability.
Built for Organizations That Cannot Afford a Mistake
SHIELD is ideal for organizations in high-risk or regulated industries including:
Whether your team is fully in-office, remote, or hybrid, SHIELD helps reduce human risk exposure.
Easy to Launch, Simple to Maintain
TechGuard Security supports implementation and program rollout so your organization can start improving security culture without adding internal burden. SHIELD is designed to:
- Launch quickly
- Run continuously
- Provide measurable results
- Reduce manual administration
This makes it an ideal solution for organizations that want strong security awareness without a complex internal training process.
Request a SHIELD Demo
If your organization is ready to reduce phishing risk, strengthen employee awareness, and improve compliance readiness, SHIELD is the next step.
Frequently Asked Questions
What is SHIELD Security Awareness Training?
SHIELD is a security awareness training and phishing simulator program from TechGuard Security designed to reduce employee risk through training, phishing simulations, and reporting.
How does phishing simulation work?
Phishing simulation sends controlled test emails to employees to measure how they respond to realistic phishing scenarios. Results help identify training gaps and improvement trends.
How often should phishing simulations be run?
Most organizations run phishing simulations monthly or quarterly. SHIELD supports ongoing simulations to reinforce security habits year-round.
Does SHIELD help with compliance requirements?
Yes. SHIELD provides reporting and documentation that supports audit readiness, training compliance, and cyber insurance expectations.
Is SHIELD designed for small businesses?
Yes. SHIELD is effective for both small organizations and larger enterprises and is designed to be easy to deploy and manage.
How do we get started?
Start by requesting a SHIELD demo. TechGuard Security will review your goals and recommend a training and simulation schedule that fits your organization.