TECHGUARD IS LOOKING FOR TALENTED SECURITY PROFESSIONALS TO JOIN OUR TEAM!

Ask anyone at TechGuard why they joined the team and why they are still here; unanimously they will say “the people”. In fact, the foundation of our company’s success has always been our people, and each person, regardless of role, plays an integral part in our success. TechGuard Security believes in providing a very comprehensive benefits package to its employees that enriches the employee’s career with the company. TechGuard Security is not only committed to attracting the best and brightest professionals, but also to ensuring the well-being of its employees and their families.


TechGuard offers a full suite of employee benefits:

  • Health/Dental/Vision Insurance
  • Disability coverage
  • Life Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • 529 College Savings Plan Information
  • 401K
  • Personal leave
  • Web Access to a virtual library of free resources, online self‐help tools, videos, and more
  • Educational Assistance
  • Holidays
  • Vacation
  • Dependent Care Flexible Spending Account
  • 24/7 access to a Licensed Health Professional for telephonic counseling or referral to a network EAP provider
  • Commuter Benefits Program
  • People’s Trust Credit Union
  • Payroll Direct Deposit
  • Debit Card Pay Option
  • Adoption Assistance



TechGuard Security LLC provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

Position: Security Specialist

Level: III

Location: Springfield, VA/ St. Louis, MO

Required Skills:

  • Candidates shall possess a minimum of 7 years of established and verifiable experience
    editing intelligence products according to Intelligence Community Directives (ICD).
    Examples of intelligence products include: intelligence information reports, intelligence
    assessments, threat assessments, briefings, and other intelligence related correspondence.
    Shall possess strong research, decision making, critical thinking and analytic skills.
    Strong written and oral communication skills. Strong listening, time management and
    recognition skills. Understanding of mission urgency. Strong time management,
    prioritization, production, leadership and followership skills.
  • Shall possess a Bachelor’s Degree in English, Communications, publications or related
    discipline, or the equivalent combination of education, technical certifications or training,
    or work experience.
  • Shall have a strong proficiency with MS Office programs. Capable of editing 10-20
    products per week on a recurring basis.
  • Desired: Editorial certification, post-graduate degree in English, Communications,
    publications or related discipline, or the equivalent combination of education, technical
    certifications or training, or work experience.
  • 7-10 years includes: 3 years within DoD/IC and experience must include 2 years of SMS
    and CAC.

Clearance Requirements: TOP SECRET/SCI
Send resumes to: [email protected]


Position: Counterintelligence Technical Surveillance Countermeasure Officer

Level: III Location: Springfield, VA/ St. Louis, MO

Required Skills:

  • Candidates must have a minimum of 7 years of CI experience, with at least 3 years of TSCM experience.
  • Shall possess understanding and application with TSCM procedures.
  • Shall possess experience TSCM and CI policy documents; experience in CI operations; strong oral and written communication skills; time management experience; capability to work within a team construct.
  • Shall possess an Interagency Training Center (ITC) TSCM Certification and complete at least 40 hours of discipline-specific development or refresher training ever fiscal year. The training delivery may include classroom, on-line, or commercially-available training, or exercise.
  • Shall possess TSCM Cyber, A +, Network +, and S+ Certifications and Telephone Security experience.
  • Shall be a credentialed graduate of an accredited federal or DoD CI training academy.
  • Shall possess a Bachelor’s Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. Bachelors or equivalent experience in a related field successful completion of Interagency Training Center (ITC) TSCM Fundamentals course.
  • Desired: Possess post-graduate degree in Computer Science, Engineering, or a related technical discipline or the equivalent combination of education, technical certifications or training, or work experience.

Clearance Requirements: TOP SECRET/SCI

Send resumes to: [email protected]


Position: Counterintelligence Cyber Officer

Level: III

Location: Springfield, VA/ St. Louis, MO

Required Skills: 

  • Candidates shall possess a minimum of 7 years’ experience, with a minimum of 5 years CI cyber analytic or CI cyber investigations experience.
  • Shall possess strong research, critical thinking and analytic skills. Strong written and oral communication skills. Strong listening and recognition skills. Understanding of mission urgency. Strong time management, prioritization, production, leadership and followership skills.
  • Shall be a credentialed graduate of an accredited federal or DoD CI training academy.
  • Shall possess a Bachelor’s Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
  • Desired: Possess post-graduate degree in Computer Science, Engineering, or a related technical discipline or the equivalent combination of education, technical certifications or training, or work experience.

Clearance Requirements: TOP SECRET/SCI

Send resumes to: [email protected]


Position: Analytic Methodologist

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

GEOINT Services has an immediate need for contractor support to analytic methodology. These methodologists analyze mission needs such as Key Intelligence Questions, crisis and disaster relief, and overseas contingency operations to determine how to best apply traditional and innovative analytical tradecraft and efficient workflows. They look at possible means of adopting GEOINT Services and other capabilities to automate and streamline operations. They support technology analysis in determining areas for adoption and insertion within existing and new analytical workflows. Analytic methodologists use their knowledge of GEOINT, GIS, and TCPED to design and evolve models, algorithms, and methods to include strategies for achieving analytical modernization.

For the RFTs, Analytic Methodologists focus on bringing innovative and emerging industry, academic, military, and multi-INT approaches to GEOINT operations. They focus on the art of the possible, both in terms of technology and data, both within and outside the parameters of NGA’s operating environment. They make recommendations to help achieve the operationalization of new or updated models, algorithms, and methods while maintaining a focus on transformation as a part of standardization.

Required Skills:

  • Minimum 10 years’ experience working in the GEOINT industry
  • Minimum 5 years’ experience working transformational efforts within the Intelligence Community
  • Demonstrated experience addressing cultural, organizational, and methodological transformation and change
  • Demonstrated ability to build teams which collectively have significant breadth and depth of understanding of GEOINT, All-Source, and OSINT analysis tradecrafts, to include a deep understanding of the available (traditional) tools and data sources that are used within these tradecrafts
  • Demonstrated ability to lead several multidisciplinary teams dispersed across several facilities and classification domains
  • Demonstrated ability to triage and task-organize around rapidly emerging mission requirements
  • Demonstrated project management skills and experience

Desired Skills:

  • Familiarity with integrating big data principles into intelligence collection and processing
  • Familiarity with harvesting open source and volunteered geospatial information, to include the modeling of data confidence levels

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Cartographic Analysts (Maritime)

Location: NGA Springfield, VA and NGA Saint Louis, MO

Required Skills:

  • 3 to 10 years of Maritime Navigation experience.
  • Analyst shall have an understanding and knowledge in the field of marine navigation, including underway navigation, experience with Electronic Chart Display and Information Systems (ECDIS) systems, and geographic information system (GIS) software.
  • Provide a navigational perspective to maritime geospatial intelligence issues
  • Knowledge of basic coordinate systems (latitude and longitude, UTM).
  • Knowledge of projections and their properties.

Desired:

  • Analyze imagery and non-imagery source information for application to NGA hydrographic products and databases
  • Maintain Maritime Safety Information databases
  • Maintain maritime features and attributes in NGA database(s) in accordance with NGA Specifications, the Feature and Attribute Coding Catalog (FACC), and/or the NSG Feature Data Dictionary (NFDD)
  • Load, analyze, and review Maritime products on ECDIS systems

TOP SECRECT/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Geospatial Analysts

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

GEOINT Services has an immediate need for contractor support to geospatial analysis. The Geospatial Analysts are responsible for modeling, analyzing and mapping geospatial and other spatially referenced data using a range of open source and commercial toolsets.

Required Skills:

  • Delineates aerial photographic detail using stereoscopic plotting and computer graphics equipment.
  • Demonstrates ability to perform image assessment, control point selection, mensuration, triangulation, orthorectification, and processing to produce standard or non-standard products.

Desired Skills:

  • 3 to 10 years of cartographic finishing and feature extraction related experience.

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Intelligence Analyst

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

GEOINT Services has an immediate need for contractor support for all-source intelligence analysis, with a focus on Open Source and other non-traditional data sets. They investigate, acquire, and integrate/conflate these sources with traditional NGA holdings to fill gaps within NGA collection and source strategies. They apply analytical rigor in determining the viability, applicability, usability, and authoritativeness of non-traditional data sets. Intelligence Analysts supplement the visualization skills of Geospatial Analysts to create dynamic, interactive intelligence products through the use of GEOINT Services and other Open Source/License capabilities and tools.

Required Skills:

  • Demonstrated ability to perform Open Source Collection & Analysis

Desired Skills:

  • At least 3 years’ experience in Multi-Int Analysis;
  • Knowledge of DoD and Intelligence Community Missions;
  • Demonstrated experience using geospatial technologies (ArcGIS, Google Earth, etc.);
  • Demonstrated experience creating intelligence products supporting mission requirements;
  • Demonstrated experience using DoD/IC databases and tools;
  • Demonstrated experience developing and sustaining inter-organizational mission partnerships or relationships across NGA, the Intelligence Community, and/or DOD.
  • Familiarity with the TCPED process

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Multi-Media Services Editor/ Metadata

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

Multimedia Editors work with analytic authors and dynamic production teams to edit, format, and disseminate various geospatial intelligence reports according to established agency publication policies, the NGA Analysis Style Manual, and ODNI sourcing standards for GEOINT products. The Contractor shall provide a full range of support in the production and dissemination of finished GEOINT products, specifically editing intelligence documents, working with analytic customers (authors) to determine the appropriate reporting mechanism for conveying GEOINT to NGA’s external customers, and managing the production of NGA GEOINT products and ad hoc taskings. Duties include, but are not limited to: Support analytic customers (authors) by tagging GEOINT products with relevant keywords and information. Support NGA’s efforts to enhance the discoverability of data and information by working with GEOINT content and analytic customers (authors) in the review of standard and non-standard products to determine the appropriate metadata and keyword tagging and editing metadata as appropriate. Review GEOINT documents including NGA Intelligence Briefs, GEOINT Notes and other products, as required to meet NGA standards. Work on multiple projects with simultaneous deadlines under fast-paced conditions; must be available to perform duties in a multiple-shift environment, as necessary. Review hardcopy and softcopy products to ensure compatibility with a variety of computer systems and telecommunications networks. Work with NGA/A in a production support branch assisting in the production and dissemination of finished GEOINT information. Work with customers to determine appropriate NGA products for disseminating GEOINT information. Review classification markings provided by customers. Provide quality control in accordance with NGA policy and standards for intelligence products. Attend regularly scheduled production support meetings and stay current with ongoing production support initiatives. Demonstrate customer service excellence by clearly and concisely communicating work status, methods, instructions, problems, requirements, options, and concerns with team members, managers, and customers within NGA and the Intelligence Community. Participate in meetings with customers, team members, contractors, and others to exchange information, and/or provide updates. Support the office and other branches in accomplishing the agency’s overall mission, including expediting feedback to customers, special assignments, and ad hoc tasking on variously scheduled arrangements.

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


PositionMulti-Media Services- Visualization Specialist

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

Scene Visualization Specialists work with analytic authors and dynamic production teams to design, develop, and deliver geospatially accurate, visually realistic, interactive 3D scene visualization products. These products are used to illustrate complex intelligence topics and analytical findings, and to support military and intelligence operations. Scene Visualization Specialists use a variety of geospatial and 3D modeling software applications to accomplish their missions. Duties include but, are not limited to:

  • Support various NGA offices to fulfill mission requirements, expedite crisis work, and complete special assignments.
  • Coordinate with customer throughout the production process and disseminate the finished product as required.
  • Provide quality control in accordance with NGA policy and standards for geospatial intelligence products.
  • Attend periodic production support meetings and stay current with ongoing production support initiatives.
  • Ensure quality of finished products and, as appropriate, archive and disseminate products following established guidelines.
  • Provide 3D Scene Visualization production support to all levels of the IC, DoD, and other Government organizations.
  • Support branch members in the creation of real-time interactive 3D scene visualization products.
  • Produce summary-type reports, attend technical exchange meetings, and provide ad hoc briefings.
  • Verify and resolve classification provided by analysts or direct them to classification experts.
  • Demonstrate customer service excellence by clearly and concisely communicating work status, methods, instructions, problems, requirements, options, and concerns with team members, managers, and Government customers within NGA and the IC.
  • Participate in meetings with Government customers, team members, Contractors, etc., to exchange information, and/or provide updates.
  • Support the office in accomplishing the overall mission, including expediting crisis work, special assignments, and ad hoc tasking on variously scheduled arrangements.

TOP SECRECT/SCI CLEARANCE REQUIRED

 SEND RESUMES TO: [email protected]


Position: Visual Information Specialist

Location: NGA Springfield, VA and NGA Saint Louis, MO

Required Skills:

  • At least three years of relevant graphic design experience.
  • Strong computer skills and demonstrated proficiency on PC platforms.
  • Proficiency in Microsoft Office Suite.
  • Working familiarity with structured authoring software (using SGML, HTML, and XML).
  • Demonstrated expertise using Adobe Creative Suite.
  • Demonstrated expertise in MAPublisher and ArcGIS.
  • Demonstrated aptitude in working with current, industry-standard electronic publishing computer systems, applications, and databases.
  • Strong presentation and interpersonal skills.
  • Working knowledge of web and multimedia technologies.
  • Familiarity with the US Intelligence Community—specifically, imagery collection and exploitation.

Desired Skills:

  • At least three years of relevant graphic design experience along with an undergraduate or graduate degree in Fine Arts, Graphic Arts, Computer Graphics, or any Liberal Arts or technical degree where graphic arts or digital image processing is core to the degree OR at least seven years of graphic design experience without the above-specified degree.

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Cartographic Analyst

Location:  NGA Springfield, VA & NGA Saint Louis, MO

Required Skills:

  • 3 to 10 years of cartographic finishing and feature extraction related experience.
  • Knowledge of feature data extraction and attribution process.
  • Knowledge of ESRI ArcGIS and PLTS
  • Knowledge of geospatial database content management.
  • Knowledge of basic coordinate systems (latitude and longitude, UTM)
  • Knowledge of projections and their properties
  • Knowledge of symbolization rules (how symbols are used to portray features)
  • Demonstrated ability to collect data from rasterized sources including the proper rectifying of the source if so required.
  • Experience working with geospatial data in a multi-user enterprise environment.
  • Proficient in MS Outlook, Word, PowerPoint, Access and Excel.

Desired Skills:

  • Experience in creating shapefiles, geodatabases, and features.
  • Knowledgeable in cartographic finishing techniques.
  • Demonstrated ability to export data in multiple formats, predominantly standard MILSPEC as well as shapefiles.
  • Knowledge of generalization rules.
  • Demonstrated ability to use imagery for the purposes of nautical chart compilation.
  • Experience with combining digital cartography, computer technology, GIS, cartographic and geospatial production techniques, remote sensing, photogrammetry, and digital data formats.

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Data Scientist

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

The Data Scientist will work closely with other RFT personnel and mission users who support the TCPED process and are investigating the use of complex data sets to drive solutions and/or tradecraft developments against KIQs and mission requirements. These Data Scientists shall have strong developer skills in order to integrate geospatial capabilities into proposed mission and tradecraft workflow solutions. Additionally, they shall support the development of interfaces among geospatial tools which facilitate the automation of analytical workflows.

Required Skills:

  • Minimum 2 years of experience working with data quality control tools including ArcGIS Data ReViewer.
  • Superior Ability to instruct others in the production of ENC and AML
  • Demonstrated knowledge of S-57 data structure
  •  Demonstrated knowledge of S-57 specifications
  • Demonstrated use of S-57 validation software
  • Demonstrated ability to produce ENC and AML
  • Superior ability to produce ENC and AML
  • Demonstrated use of ArcGIS 10.3 software
  • Demonstrated knowledge of ArcGIS 10.3 Commands and Tools
  • Use of Arc 10.3 Software without assistance
  • Proficient with ESRI Workflow Manager WMX and TAM.
  • Knowledge of ECDIS display systems

Desired Skills:

  • Knowledge of basic coordinate systems (latitude and longitude, UTM)
  • Knowledge of projections and their properties and conversions
  • Knowledge of basic cartographic principles
  • Knowledge of symbolization rules (how symbols are used to portray features)
  • Knowledge of generalization rules
  • Knowledge of ECDIS display systems

 

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected].com


Position: Imagery Analysts

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

GEOINT Services has an immediate need for contractor support for imagery analysis in support of intelligence product solution design, prototyping, and delivery.

For the RFTs, Imagery Analysts will look to utilize innovative and emerging industry, academic, and other practices, capabilities, and tools to enhance NGA’s ability to quickly process, exploit, and disseminate imagery. They will, where possible, emphasize the use of commercial and open imagery as non-traditional sources not typically available to NGA analysts. They may be called upon to help draft recommendations for technology applications across national and commercial imagery bases which achieve analytical modernization.

Required Skills:

  • Demonstrated understanding of commercial imagery collection
  • Demonstrated experience with commercial imagery analysis and integration

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Multimedia Services- Animator

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

Animators work with analytic authors and dynamic production teams to design, develop, and deliver 3D animated geospatial intelligence products. Products will range from single-frame renderings to animated movies. Animators use a variety of geospatial and modeling software applications to accomplish their missions. Duties include, but are not limited to: Design, develop, and deliver 3D products, such as animated movies, detailed 3D models, and renderings. Coordinate final products and disseminate finished products as required. Production and dissemination is primarily in softcopy. Provide quality control in accordance with NGA policy and standards for geospatial intelligence products Attend periodic production support meetings and stay current with ongoing production support initiatives. As appropriate, archive and disseminate products following established guidelines. Demonstrate additional proficiency in one or more of the following software programs: Adobe Photoshop, Illustrator, Premier, After Effects, Global Mapper, RemoteView, AGI Systems Toolkit, Aeon Vue, RealFlow, Foundry Nuke, and Unity3D. Additional knowledge in MEL scripting, Python scripting, video encoding/compression settings, and 3D file formats. Verify and resolve classification provided by analysts or direct them to classification experts. Demonstrate customer service excellence by clearly and concisely communicating work status, methods, instructions, problems, requirements, options, and concerns with team members, managers, and Government customers within NGA and the IC. Participate in meetings with Government customers, team members, Contractors, etc., to exchange information, and/or provide updates. Support the office in accomplishing the overall mission, including expediting crisis work, special assignments, and ad hoc tasking on variously scheduled arrangements.

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Multi-Media Services- Visual Information Specialist

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

Visual Information Specialists design, produce, and finish static visual presentation products. Visual Information Specialists apply broad knowledge of design principles to communicate concepts or ideas visually. Visual Information Specialists work with analytic authors and dynamic production teams to provide a full range of support in the production and dissemination of finished geospatial intelligence and to provide guidance for the design, layout, color management, and presentation of graphics. Visual Information Specialists also troubleshoot production issues, share expertise, and assist with performing peer reviews. VIS’ use a variety of software suites, formats, and databases to accomplish their mission, which includes determining the appropriate reporting mechanism for conveying GEOINT to NGA’s external customers and managing the production of NGA GEOINT products. Duties include, but are not limited to:

  • Design graphics for and review NGA standard products: NGA Intelligence Briefs, NGA GEOINT Notes, briefing materials and visual aids, and other products, as required.
  • Work with customers to design intelligence graphics that clearly and accurately convey the intelligence story.
  • Understand design principles and elements, typography, text layout, and color theory to create custom products as needed.
  • Provide guidance to customers on the design, layout, and presentation of their products.
  • Create custom graphics by translating complex data into easy-to-understand visuals.
  • Archive and disseminate products following established guidelines.
  • Attend regularly scheduled production support meetings and stay current with ongoing production support initiatives.
  • Perform pre-publication quality reviews at various stages of the production process.
  • Utilize knowledge of Microsoft Office and Adobe Creative Suite to generate graphics in support of NGA products.
  • Utilize knowledge of design principles, web and multimedia technologies, MAPublisher and ArcGIS, structured authoring software—SGML, XML, and HTML in support of NGA products.
  • Verify and resolve classification provided by analysts or direct them to classification experts.
  • Demonstrate customer service excellence by clearly and concisely communicating work status, methods, instructions, problems, requirements, options, and concerns with team members, managers, and Government customers within NGA and the IC.
  • Participate in meetings with Government customers, team members, Contractors, etc., to exchange information, and/or provide updates.
  • Support the office in accomplishing the overall mission, including expediting crisis work, special assignments, and ad hoc tasking on variously scheduled arrangements.
  • Utilize familiarity with the US Intelligence Community and GEOINT to support the generation of NGA products

TOP SECRET/SCI CLEARANCE REQUIRED 

SEND RESUMES TO: [email protected]


Position: Multi-Media Services, Multi-Media Specialist

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

Multimedia Specialists work with analytic authors and dynamic production teams to provide dynamic interactive presentations to support NGA geospatial intelligence analysis. Multimedia Specialists are graphics and programming professionals specializing in the display of NGA information in interactive Flash, HTML5, Apple IOS, and/or other industry standard formats. Multimedia Specialists use a variety of software suites, formats, and databases to accomplish their mission. Duties include but, are not limited to:

  • Design, produce, and finish interactive (versus static) presentation products. Multimedia Specialists may use interactive authoring, illustration, image editing, graphic design, scanning, digital video, and/or animation software to integrate graphics with text and audio.
  • Master CD-ROMs/DVDs, import/export/archive data, electronically publish, enhance images, and operate scanners.
  • Coordinate final products and disseminate finished products as required. Production and dissemination is primarily in softcopy. All work shall be tracked and completed within established timelines.
  • Attend periodic production support meetings and stay current with ongoing production support initiatives.
  • Ensure quality of finished GEOINT products in accordance with NGA policy and standards.
  • Archive and disseminate products following established guidelines. Utilize commercial publishing applications including: Adobe Creative Suite, HTML5, ArcGIS, FTP, Google Chrome DevTools, Microsoft Internet Explorer, Microsoft Office, and structured authoring software to create multimedia products. Verify and resolve classification provided by analysts or direct them to classification experts. Demonstrate customer service excellence by clearly and concisely communicating work status, methods, instructions, problems, requirements, options, and concerns with team members, managers, and Government customers within NGA and the IC. Participate in meetings with Government customers, team members, Contractors, etc., to exchange information, and/or provide updates. Support the office in accomplishing the overall mission, including expediting crisis work, special assignments, and ad hoc tasking on variously scheduled arrangements.

TOP SECRECT/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Visual Information Specialist Senior Level

Location: NGA Springfield, VA and NGA Saint Louis, MO

Required Skills:

  • At least 10 years of relevant graphic design experience. A bachelor’s degree in a field related (e.g. Fine Arts, Graphic Arts, Computer Graphics, Liberal Arts or technical degree where graphic arts or digital image processing is core to the degree) to the support services may count for up to four years of this experience. A master’s degree in a field related to the support services may count for up to two additional years of this experience.
  • Strong computer skills and demonstrated proficiency on PC platforms.
  • Proficiency in Microsoft Office Suite.
  • Working familiarity with structured authoring software (using SGML, HTML, and XML).
  • Demonstrated expertise using Adobe Creative Suite.
  • Demonstrated expertise in MAPublisher and ArcGIS.
  • Demonstrated aptitude in working with current, industry-standard electronic publishing computer systems, applications, and databases.
  • Strong presentation and interpersonal skills.
  • Working knowledge of web and multimedia technologies.
  • Familiarity with the US Intelligence Community—specifically, imagery collection and exploitation.

Desired Skills:

  • At least ten years of relevant graphic design experience along with an undergraduate or graduate degree in Fine Arts, Graphic Arts, Computer Graphics, or any Liberal Arts or technical degree where graphic arts or digital image processing is core to the degree OR at least 15 years of relevant graphic design experience without the above-specified degree.
  • Experience working with geospatial data in a multi-user enterprise environment.
  • Analyzes data from ground surveys, reports, aerial photographs, and satellite images to prepare topographic maps and aerial photograph mosaics.
  • Ability to prepares and alters trace maps, charts, tables, detailed drawings, and three-dimensional optical models of terrain using stereoscopic plotting and computer graphics equipment.
  • Experience inspecting commercial products for accuracy.
  • Demonstrated ability to collect data from rasterized sources including the proper rectifying of the source if so required.
  • Demonstrated ability to use imagery for the purposes of nautical chart compilation.
  • Knowledge of basic coordinate systems (latitude and longitude, UTM).
  • Knowledge of projections and their properties.
  • Knowledge of SocetSet/Socet GXP and ESRI ArcGIS.
  • Knowledge of geospatial database content management.
  • Demonstrated ability to export data in multiple formats, predominantly standard MILSPEC as well as shapefiles.

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Cybersecurity Client Account Representative

Description:

The role of our Client Account Representative is to increase sales by establishing new business opportunities while maintaining and providing cross-sell opportunities to existing clients.  This is achieved through professional negotiation of pricing, utilization of proper sales skills as wells as retaining and servicing clients.  Excellent customer service practices and accurate product knowledge over the telephone are two key tenets to this position. Candidates must possess basic IT knowledge, excellent customer service skills, and sales experience.  The position is located at our Scott Air Force Base, IL headquarters office.

 

Responsibilities include:

  • Build trust, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
  • Master our line of products and the competitive cybersecurity landscape.
  • Sell our solutions to current and perspective partners with a consultative approach in a high energy environment.
  • Build relationships with current account customers over time to identify and develop additional upsell and cross-sell opportunities.
  • Carry a significant quota; meet or exceed activity goals or revenue targets.
  • Maintain professional and proactive communication with management regarding activities, customer needs, and other business development opportunities.
  • Build trust, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
  • Provide written and verbal quotes to customers in an organized, timely and professional manner.
  • Maintain professional internal and external relationships that meet company core values.
  • Attend comprehensive training programs gaining knowledge of products, application of products, company regulations and procedures, sales skills, and utilization of cybersecurity software package.
  • Maintain & manage account information, utilize CRM software and adhere to procedures as outlined by company policy.
  • Manage all aspects of customer inquiries honestly and professionally.
  • Meet goals and objectives set by and with management.

Travel:

Limited travel to trade shows, local events and other meetings may be required

Requirements:

  • Bachelor’s degree preferred
  • At least 5+ years of Account Management or sales experience
  • Strong track record of achievement preferably selling/marketing/managing cyber or IT related products and services
  • Business to Business sales experience preferred

Salary:

Base salary plus commission

Send resumes to: [email protected]

Position: Security Specialist

Level: III

Location: Springfield, VA/ St. Louis, MO

Required Skills:

  • Candidates shall possess a minimum of 7 years of established and verifiable experience
    editing intelligence products according to Intelligence Community Directives (ICD).
    Examples of intelligence products include: intelligence information reports, intelligence
    assessments, threat assessments, briefings, and other intelligence related correspondence.
    Shall possess strong research, decision making, critical thinking and analytic skills.
    Strong written and oral communication skills. Strong listening, time management and
    recognition skills. Understanding of mission urgency. Strong time management,
    prioritization, production, leadership and followership skills.
  • Shall possess a Bachelor’s Degree in English, Communications, publications or related
    discipline, or the equivalent combination of education, technical certifications or training,
    or work experience.
  • Shall have a strong proficiency with MS Office programs. Capable of editing 10-20
    products per week on a recurring basis.
  • Desired: Editorial certification, post-graduate degree in English, Communications,
    publications or related discipline, or the equivalent combination of education, technical
    certifications or training, or work experience.
  • 7-10 years includes: 3 years within DoD/IC and experience must include 2 years of SMS
    and CAC.

Clearance Requirements: TOP SECRET/SCI
Send resumes to: [email protected]


Position: Counterintelligence Technical Surveillance Countermeasure Officer

Level: III Location: Springfield, VA/ St. Louis, MO

Required Skills:

  • Candidates must have a minimum of 7 years of CI experience, with at least 3 years of TSCM experience.
  • Shall possess understanding and application with TSCM procedures.
  • Shall possess experience TSCM and CI policy documents; experience in CI operations; strong oral and written communication skills; time management experience; capability to work within a team construct.
  • Shall possess an Interagency Training Center (ITC) TSCM Certification and complete at least 40 hours of discipline-specific development or refresher training ever fiscal year. The training delivery may include classroom, on-line, or commercially-available training, or exercise.
  • Shall possess TSCM Cyber, A +, Network +, and S+ Certifications and Telephone Security experience.
  • Shall be a credentialed graduate of an accredited federal or DoD CI training academy.
  • Shall possess a Bachelor’s Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. Bachelors or equivalent experience in a related field successful completion of Interagency Training Center (ITC) TSCM Fundamentals course.
  • Desired: Possess post-graduate degree in Computer Science, Engineering, or a related technical discipline or the equivalent combination of education, technical certifications or training, or work experience.

Clearance Requirements: TOP SECRET/SCI

Send resumes to: [email protected]


Position: Counterintelligence Cyber Officer

Level: III

Location: Springfield, VA/ St. Louis, MO

Required Skills: 

  • Candidates shall possess a minimum of 7 years’ experience, with a minimum of 5 years CI cyber analytic or CI cyber investigations experience.
  • Shall possess strong research, critical thinking and analytic skills. Strong written and oral communication skills. Strong listening and recognition skills. Understanding of mission urgency. Strong time management, prioritization, production, leadership and followership skills.
  • Shall be a credentialed graduate of an accredited federal or DoD CI training academy.
  • Shall possess a Bachelor’s Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
  • Desired: Possess post-graduate degree in Computer Science, Engineering, or a related technical discipline or the equivalent combination of education, technical certifications or training, or work experience.

Clearance Requirements: TOP SECRET/SCI

Send resumes to: [email protected]


Position: Analytic Methodologist

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

GEOINT Services has an immediate need for contractor support to analytic methodology. These methodologists analyze mission needs such as Key Intelligence Questions, crisis and disaster relief, and overseas contingency operations to determine how to best apply traditional and innovative analytical tradecraft and efficient workflows. They look at possible means of adopting GEOINT Services and other capabilities to automate and streamline operations. They support technology analysis in determining areas for adoption and insertion within existing and new analytical workflows. Analytic methodologists use their knowledge of GEOINT, GIS, and TCPED to design and evolve models, algorithms, and methods to include strategies for achieving analytical modernization.

For the RFTs, Analytic Methodologists focus on bringing innovative and emerging industry, academic, military, and multi-INT approaches to GEOINT operations. They focus on the art of the possible, both in terms of technology and data, both within and outside the parameters of NGA’s operating environment. They make recommendations to help achieve the operationalization of new or updated models, algorithms, and methods while maintaining a focus on transformation as a part of standardization.

Required Skills:

  • Minimum 10 years’ experience working in the GEOINT industry
  • Minimum 5 years’ experience working transformational efforts within the Intelligence Community
  • Demonstrated experience addressing cultural, organizational, and methodological transformation and change
  • Demonstrated ability to build teams which collectively have significant breadth and depth of understanding of GEOINT, All-Source, and OSINT analysis tradecrafts, to include a deep understanding of the available (traditional) tools and data sources that are used within these tradecrafts
  • Demonstrated ability to lead several multidisciplinary teams dispersed across several facilities and classification domains
  • Demonstrated ability to triage and task-organize around rapidly emerging mission requirements
  • Demonstrated project management skills and experience

Desired Skills:

  • Familiarity with integrating big data principles into intelligence collection and processing
  • Familiarity with harvesting open source and volunteered geospatial information, to include the modeling of data confidence levels

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Cartographic Analysts (Maritime)

Location: NGA Springfield, VA and NGA Saint Louis, MO

Required Skills:

  • 3 to 10 years of Maritime Navigation experience.
  • Analyst shall have an understanding and knowledge in the field of marine navigation, including underway navigation, experience with Electronic Chart Display and Information Systems (ECDIS) systems, and geographic information system (GIS) software.
  • Provide a navigational perspective to maritime geospatial intelligence issues
  • Knowledge of basic coordinate systems (latitude and longitude, UTM).
  • Knowledge of projections and their properties.

Desired:

  • Analyze imagery and non-imagery source information for application to NGA hydrographic products and databases
  • Maintain Maritime Safety Information databases
  • Maintain maritime features and attributes in NGA database(s) in accordance with NGA Specifications, the Feature and Attribute Coding Catalog (FACC), and/or the NSG Feature Data Dictionary (NFDD)
  • Load, analyze, and review Maritime products on ECDIS systems

TOP SECRECT/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Geospatial Analysts

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

GEOINT Services has an immediate need for contractor support to geospatial analysis. The Geospatial Analysts are responsible for modeling, analyzing and mapping geospatial and other spatially referenced data using a range of open source and commercial toolsets.

Required Skills:

  • Delineates aerial photographic detail using stereoscopic plotting and computer graphics equipment.
  • Demonstrates ability to perform image assessment, control point selection, mensuration, triangulation, orthorectification, and processing to produce standard or non-standard products.

Desired Skills:

  • 3 to 10 years of cartographic finishing and feature extraction related experience.

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Intelligence Analyst

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

GEOINT Services has an immediate need for contractor support for all-source intelligence analysis, with a focus on Open Source and other non-traditional data sets. They investigate, acquire, and integrate/conflate these sources with traditional NGA holdings to fill gaps within NGA collection and source strategies. They apply analytical rigor in determining the viability, applicability, usability, and authoritativeness of non-traditional data sets. Intelligence Analysts supplement the visualization skills of Geospatial Analysts to create dynamic, interactive intelligence products through the use of GEOINT Services and other Open Source/License capabilities and tools.

Required Skills:

  • Demonstrated ability to perform Open Source Collection & Analysis

Desired Skills:

  • At least 3 years’ experience in Multi-Int Analysis;
  • Knowledge of DoD and Intelligence Community Missions;
  • Demonstrated experience using geospatial technologies (ArcGIS, Google Earth, etc.);
  • Demonstrated experience creating intelligence products supporting mission requirements;
  • Demonstrated experience using DoD/IC databases and tools;
  • Demonstrated experience developing and sustaining inter-organizational mission partnerships or relationships across NGA, the Intelligence Community, and/or DOD.
  • Familiarity with the TCPED process

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Multi-Media Services Editor/ Metadata

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

Multimedia Editors work with analytic authors and dynamic production teams to edit, format, and disseminate various geospatial intelligence reports according to established agency publication policies, the NGA Analysis Style Manual, and ODNI sourcing standards for GEOINT products. The Contractor shall provide a full range of support in the production and dissemination of finished GEOINT products, specifically editing intelligence documents, working with analytic customers (authors) to determine the appropriate reporting mechanism for conveying GEOINT to NGA’s external customers, and managing the production of NGA GEOINT products and ad hoc taskings. Duties include, but are not limited to: Support analytic customers (authors) by tagging GEOINT products with relevant keywords and information. Support NGA’s efforts to enhance the discoverability of data and information by working with GEOINT content and analytic customers (authors) in the review of standard and non-standard products to determine the appropriate metadata and keyword tagging and editing metadata as appropriate. Review GEOINT documents including NGA Intelligence Briefs, GEOINT Notes and other products, as required to meet NGA standards. Work on multiple projects with simultaneous deadlines under fast-paced conditions; must be available to perform duties in a multiple-shift environment, as necessary. Review hardcopy and softcopy products to ensure compatibility with a variety of computer systems and telecommunications networks. Work with NGA/A in a production support branch assisting in the production and dissemination of finished GEOINT information. Work with customers to determine appropriate NGA products for disseminating GEOINT information. Review classification markings provided by customers. Provide quality control in accordance with NGA policy and standards for intelligence products. Attend regularly scheduled production support meetings and stay current with ongoing production support initiatives. Demonstrate customer service excellence by clearly and concisely communicating work status, methods, instructions, problems, requirements, options, and concerns with team members, managers, and customers within NGA and the Intelligence Community. Participate in meetings with customers, team members, contractors, and others to exchange information, and/or provide updates. Support the office and other branches in accomplishing the agency’s overall mission, including expediting feedback to customers, special assignments, and ad hoc tasking on variously scheduled arrangements.

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


PositionMulti-Media Services- Visualization Specialist

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

Scene Visualization Specialists work with analytic authors and dynamic production teams to design, develop, and deliver geospatially accurate, visually realistic, interactive 3D scene visualization products. These products are used to illustrate complex intelligence topics and analytical findings, and to support military and intelligence operations. Scene Visualization Specialists use a variety of geospatial and 3D modeling software applications to accomplish their missions. Duties include but, are not limited to:

  • Support various NGA offices to fulfill mission requirements, expedite crisis work, and complete special assignments.
  • Coordinate with customer throughout the production process and disseminate the finished product as required.
  • Provide quality control in accordance with NGA policy and standards for geospatial intelligence products.
  • Attend periodic production support meetings and stay current with ongoing production support initiatives.
  • Ensure quality of finished products and, as appropriate, archive and disseminate products following established guidelines.
  • Provide 3D Scene Visualization production support to all levels of the IC, DoD, and other Government organizations.
  • Support branch members in the creation of real-time interactive 3D scene visualization products.
  • Produce summary-type reports, attend technical exchange meetings, and provide ad hoc briefings.
  • Verify and resolve classification provided by analysts or direct them to classification experts.
  • Demonstrate customer service excellence by clearly and concisely communicating work status, methods, instructions, problems, requirements, options, and concerns with team members, managers, and Government customers within NGA and the IC.
  • Participate in meetings with Government customers, team members, Contractors, etc., to exchange information, and/or provide updates.
  • Support the office in accomplishing the overall mission, including expediting crisis work, special assignments, and ad hoc tasking on variously scheduled arrangements.

TOP SECRECT/SCI CLEARANCE REQUIRED

 SEND RESUMES TO: [email protected]


Position: Visual Information Specialist

Location: NGA Springfield, VA and NGA Saint Louis, MO

Required Skills:

  • At least three years of relevant graphic design experience.
  • Strong computer skills and demonstrated proficiency on PC platforms.
  • Proficiency in Microsoft Office Suite.
  • Working familiarity with structured authoring software (using SGML, HTML, and XML).
  • Demonstrated expertise using Adobe Creative Suite.
  • Demonstrated expertise in MAPublisher and ArcGIS.
  • Demonstrated aptitude in working with current, industry-standard electronic publishing computer systems, applications, and databases.
  • Strong presentation and interpersonal skills.
  • Working knowledge of web and multimedia technologies.
  • Familiarity with the US Intelligence Community—specifically, imagery collection and exploitation.

Desired Skills:

  • At least three years of relevant graphic design experience along with an undergraduate or graduate degree in Fine Arts, Graphic Arts, Computer Graphics, or any Liberal Arts or technical degree where graphic arts or digital image processing is core to the degree OR at least seven years of graphic design experience without the above-specified degree.

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Cartographic Analyst

Location:  NGA Springfield, VA & NGA Saint Louis, MO

Required Skills:

  • 3 to 10 years of cartographic finishing and feature extraction related experience.
  • Knowledge of feature data extraction and attribution process.
  • Knowledge of ESRI ArcGIS and PLTS
  • Knowledge of geospatial database content management.
  • Knowledge of basic coordinate systems (latitude and longitude, UTM)
  • Knowledge of projections and their properties
  • Knowledge of symbolization rules (how symbols are used to portray features)
  • Demonstrated ability to collect data from rasterized sources including the proper rectifying of the source if so required.
  • Experience working with geospatial data in a multi-user enterprise environment.
  • Proficient in MS Outlook, Word, PowerPoint, Access and Excel.

Desired Skills:

  • Experience in creating shapefiles, geodatabases, and features.
  • Knowledgeable in cartographic finishing techniques.
  • Demonstrated ability to export data in multiple formats, predominantly standard MILSPEC as well as shapefiles.
  • Knowledge of generalization rules.
  • Demonstrated ability to use imagery for the purposes of nautical chart compilation.
  • Experience with combining digital cartography, computer technology, GIS, cartographic and geospatial production techniques, remote sensing, photogrammetry, and digital data formats.

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Data Scientist

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

The Data Scientist will work closely with other RFT personnel and mission users who support the TCPED process and are investigating the use of complex data sets to drive solutions and/or tradecraft developments against KIQs and mission requirements. These Data Scientists shall have strong developer skills in order to integrate geospatial capabilities into proposed mission and tradecraft workflow solutions. Additionally, they shall support the development of interfaces among geospatial tools which facilitate the automation of analytical workflows.

Required Skills:

  • Minimum 2 years of experience working with data quality control tools including ArcGIS Data ReViewer.
  • Superior Ability to instruct others in the production of ENC and AML
  • Demonstrated knowledge of S-57 data structure
  •  Demonstrated knowledge of S-57 specifications
  • Demonstrated use of S-57 validation software
  • Demonstrated ability to produce ENC and AML
  • Superior ability to produce ENC and AML
  • Demonstrated use of ArcGIS 10.3 software
  • Demonstrated knowledge of ArcGIS 10.3 Commands and Tools
  • Use of Arc 10.3 Software without assistance
  • Proficient with ESRI Workflow Manager WMX and TAM.
  • Knowledge of ECDIS display systems

Desired Skills:

  • Knowledge of basic coordinate systems (latitude and longitude, UTM)
  • Knowledge of projections and their properties and conversions
  • Knowledge of basic cartographic principles
  • Knowledge of symbolization rules (how symbols are used to portray features)
  • Knowledge of generalization rules
  • Knowledge of ECDIS display systems

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Imagery Analysts

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

GEOINT Services has an immediate need for contractor support for imagery analysis in support of intelligence product solution design, prototyping, and delivery.

For the RFTs, Imagery Analysts will look to utilize innovative and emerging industry, academic, and other practices, capabilities, and tools to enhance NGA’s ability to quickly process, exploit, and disseminate imagery. They will, where possible, emphasize the use of commercial and open imagery as non-traditional sources not typically available to NGA analysts. They may be called upon to help draft recommendations for technology applications across national and commercial imagery bases which achieve analytical modernization.

Required Skills:

  • Demonstrated understanding of commercial imagery collection
  • Demonstrated experience with commercial imagery analysis and integration

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Multimedia Services- Animator

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

Animators work with analytic authors and dynamic production teams to design, develop, and deliver 3D animated geospatial intelligence products. Products will range from single-frame renderings to animated movies. Animators use a variety of geospatial and modeling software applications to accomplish their missions. Duties include, but are not limited to: Design, develop, and deliver 3D products, such as animated movies, detailed 3D models, and renderings. Coordinate final products and disseminate finished products as required. Production and dissemination is primarily in softcopy. Provide quality control in accordance with NGA policy and standards for geospatial intelligence products Attend periodic production support meetings and stay current with ongoing production support initiatives. As appropriate, archive and disseminate products following established guidelines. Demonstrate additional proficiency in one or more of the following software programs: Adobe Photoshop, Illustrator, Premier, After Effects, Global Mapper, RemoteView, AGI Systems Toolkit, Aeon Vue, RealFlow, Foundry Nuke, and Unity3D. Additional knowledge in MEL scripting, Python scripting, video encoding/compression settings, and 3D file formats. Verify and resolve classification provided by analysts or direct them to classification experts. Demonstrate customer service excellence by clearly and concisely communicating work status, methods, instructions, problems, requirements, options, and concerns with team members, managers, and Government customers within NGA and the IC. Participate in meetings with Government customers, team members, Contractors, etc., to exchange information, and/or provide updates. Support the office in accomplishing the overall mission, including expediting crisis work, special assignments, and ad hoc tasking on variously scheduled arrangements.

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Multi-Media Services- Visual Information Specialist

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

Visual Information Specialists design, produce, and finish static visual presentation products. Visual Information Specialists apply broad knowledge of design principles to communicate concepts or ideas visually. Visual Information Specialists work with analytic authors and dynamic production teams to provide a full range of support in the production and dissemination of finished geospatial intelligence and to provide guidance for the design, layout, color management, and presentation of graphics. Visual Information Specialists also troubleshoot production issues, share expertise, and assist with performing peer reviews. VIS’ use a variety of software suites, formats, and databases to accomplish their mission, which includes determining the appropriate reporting mechanism for conveying GEOINT to NGA’s external customers and managing the production of NGA GEOINT products. Duties include, but are not limited to:

  • Design graphics for and review NGA standard products: NGA Intelligence Briefs, NGA GEOINT Notes, briefing materials and visual aids, and other products, as required.
  • Work with customers to design intelligence graphics that clearly and accurately convey the intelligence story.
  • Understand design principles and elements, typography, text layout, and color theory to create custom products as needed.
  • Provide guidance to customers on the design, layout, and presentation of their products.
  • Create custom graphics by translating complex data into easy-to-understand visuals.
  • Archive and disseminate products following established guidelines.
  • Attend regularly scheduled production support meetings and stay current with ongoing production support initiatives.
  • Perform pre-publication quality reviews at various stages of the production process.
  • Utilize knowledge of Microsoft Office and Adobe Creative Suite to generate graphics in support of NGA products.
  • Utilize knowledge of design principles, web and multimedia technologies, MAPublisher and ArcGIS, structured authoring software—SGML, XML, and HTML in support of NGA products.
  • Verify and resolve classification provided by analysts or direct them to classification experts.
  • Demonstrate customer service excellence by clearly and concisely communicating work status, methods, instructions, problems, requirements, options, and concerns with team members, managers, and Government customers within NGA and the IC.
  • Participate in meetings with Government customers, team members, Contractors, etc., to exchange information, and/or provide updates.
  • Support the office in accomplishing the overall mission, including expediting crisis work, special assignments, and ad hoc tasking on variously scheduled arrangements.
  • Utilize familiarity with the US Intelligence Community and GEOINT to support the generation of NGA products

TOP SECRET/SCI CLEARANCE REQUIRED 

SEND RESUMES TO: [email protected]


Position: Multi-Media Services, Multi-Media Specialist

Location: NGA Springfield, VA and NGA Saint Louis, MO

Job Description:

Multimedia Specialists work with analytic authors and dynamic production teams to provide dynamic interactive presentations to support NGA geospatial intelligence analysis. Multimedia Specialists are graphics and programming professionals specializing in the display of NGA information in interactive Flash, HTML5, Apple IOS, and/or other industry standard formats. Multimedia Specialists use a variety of software suites, formats, and databases to accomplish their mission. Duties include but, are not limited to:

  • Design, produce, and finish interactive (versus static) presentation products. Multimedia Specialists may use interactive authoring, illustration, image editing, graphic design, scanning, digital video, and/or animation software to integrate graphics with text and audio.
  • Master CD-ROMs/DVDs, import/export/archive data, electronically publish, enhance images, and operate scanners.
  • Coordinate final products and disseminate finished products as required. Production and dissemination is primarily in softcopy. All work shall be tracked and completed within established timelines.
  • Attend periodic production support meetings and stay current with ongoing production support initiatives.
  • Ensure quality of finished GEOINT products in accordance with NGA policy and standards.
  • Archive and disseminate products following established guidelines. Utilize commercial publishing applications including: Adobe Creative Suite, HTML5, ArcGIS, FTP, Google Chrome DevTools, Microsoft Internet Explorer, Microsoft Office, and structured authoring software to create multimedia products. Verify and resolve classification provided by analysts or direct them to classification experts. Demonstrate customer service excellence by clearly and concisely communicating work status, methods, instructions, problems, requirements, options, and concerns with team members, managers, and Government customers within NGA and the IC. Participate in meetings with Government customers, team members, Contractors, etc., to exchange information, and/or provide updates. Support the office in accomplishing the overall mission, including expediting crisis work, special assignments, and ad hoc tasking on variously scheduled arrangements.

TOP SECRECT/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Visual Information Specialist Senior Level

Location: NGA Springfield, VA and NGA Saint Louis, MO

Required Skills:

  • At least 10 years of relevant graphic design experience. A bachelor’s degree in a field related (e.g. Fine Arts, Graphic Arts, Computer Graphics, Liberal Arts or technical degree where graphic arts or digital image processing is core to the degree) to the support services may count for up to four years of this experience. A master’s degree in a field related to the support services may count for up to two additional years of this experience.
  • Strong computer skills and demonstrated proficiency on PC platforms.
  • Proficiency in Microsoft Office Suite.
  • Working familiarity with structured authoring software (using SGML, HTML, and XML).
  • Demonstrated expertise using Adobe Creative Suite.
  • Demonstrated expertise in MAPublisher and ArcGIS.
  • Demonstrated aptitude in working with current, industry-standard electronic publishing computer systems, applications, and databases.
  • Strong presentation and interpersonal skills.
  • Working knowledge of web and multimedia technologies.
  • Familiarity with the US Intelligence Community—specifically, imagery collection and exploitation.

Desired Skills:

  • At least ten years of relevant graphic design experience along with an undergraduate or graduate degree in Fine Arts, Graphic Arts, Computer Graphics, or any Liberal Arts or technical degree where graphic arts or digital image processing is core to the degree OR at least 15 years of relevant graphic design experience without the above-specified degree.
  • Experience working with geospatial data in a multi-user enterprise environment.
  • Analyzes data from ground surveys, reports, aerial photographs, and satellite images to prepare topographic maps and aerial photograph mosaics.
  • Ability to prepares and alters trace maps, charts, tables, detailed drawings, and three-dimensional optical models of terrain using stereoscopic plotting and computer graphics equipment.
  • Experience inspecting commercial products for accuracy.
  • Demonstrated ability to collect data from rasterized sources including the proper rectifying of the source if so required.
  • Demonstrated ability to use imagery for the purposes of nautical chart compilation.
  • Knowledge of basic coordinate systems (latitude and longitude, UTM).
  • Knowledge of projections and their properties.
  • Knowledge of SocetSet/Socet GXP and ESRI ArcGIS.
  • Knowledge of geospatial database content management.
  • Demonstrated ability to export data in multiple formats, predominantly standard MILSPEC as well as shapefiles.

TOP SECRET/SCI CLEARANCE REQUIRED

SEND RESUMES TO: [email protected]


Position: Cyberspace Policy Analyst II

Location: Fort Meade, MD

Job Description:

Conducts research, analysis, development, and coordination of strategy, policy, and doctrine for cyberspace operations at the national, DOD, Service, and Command level. Provides technical expertise on executive-level projects, analyzes, assesses, and develops future strategies, policies, and doctrines governing cyberspace operations. Supports interagency and coalition policy formulations on cyberspace issues, ensuring authorities, concerns, and equities are accurately represented. Maintains awareness of and reports significant cyber-related policy issues affecting the DOD and USCYBERCOM. Provides concise, actionable communications to senior officials, both written and orally. Performs analysis and critical thinking, assesses programmatic issues, conducts risk analysis, and proposes innovative and achievable solutions.

Required Skills:

  • Possesses an in-depth understanding and knowledge of existing joint cyberspace policies
  • Conducts research, analysis, development, and coordination of strategy, policy, and doctrine for cyberspace operations with no guidance
  • Exhibits ability to publicly present policy, doctrine, and strategy concepts in a training environment
  • Plans and prepares for substantive interactions with researchers and policy makers and provides background support and current status of activities for documents and presentations
  • Provides substantive content for the development of reports and briefings on policy, strategy, and doctrine activities
  • Provides substantive content for policy formulations on cyberspace issues and researches authorities, concerns, and equities to ensure accurate representation

Required Qualifications:

  • Minimum 10 years of experience as a Cyberspace Policy Analyst or related functional area
  • Minimum of Bachelor’s Degree in Computer Science, Cybersecurity, Computer Engineering, or related discipline
  • Strong attention to detail and organizational skills. Excellent communications skills.
  • Strong analytical and problem-solving skills

TOP SECRET/ SCI w/ CI POLY CLEARANCE REQUIRED

Send Resumes to: [email protected]


Position: Cyberspace Operations Planner and Analyst (Exercise Planner)
Location: Ft. Meade, MD
Required Skills:

Support exercise planning at the Combatant Command (CCMD) level. The Contractor shall assist in writing Master Scenario Events List (MSELs) Injects that correlate with cyberspace Mission Essential Task (MET) achievement. Support the development, review, and assessment of Joint Cyber Training and Exercise Requirements. Work with the Intelligence Community, the aligned CCMD, USCYBERCOM, and Department of Defense training and exercise personnel to develop, manage, and support a comprehensive technical, tactical, and professional cyberspace training and exercise program. Draft, edit, and review DoD and USCYBERCOM orders, manuals, publications, processes, procedures, and policies that guide training and exercises to ensure compliance with all requirements and directives. Assist in developing training and exercise objectives, concepts, Mission Essential Task Lists (METLs), and force lists to ensure each meets the requirements identified by higher headquarters and comply with Joint and Service doctrine. Prepare planning orders that will be promulgated to subordinate organizations and assist in maintaining the currency of the Training, Exercise, and Deployment Plan. Review, coordinate, and monitor higher headquarters directives, policies, and doctrine relating to the Cyber Training and Exercise Program to develop documents as needed. Be familiar with the Joint Training Information Management System (JTIMS) for the assigned exercises. Coordinate the development, review, and promulgation of training After Action Reports (AAR) from Joint training events to ensure capture of relevant lessons learned.

Required Qualifications:

BS or MS (see in lieu of work experience requirements) and a minimum of three years in military cyberspace operations

In lieu of education requirements, a Minimum of 10 years of experience with military cyberspace
operations and/or the military planning process

Experience working with service and joint planning staff conducting operations planning

Experience developing training and exercise objectives, concepts, Mission Essential Task Lists (METLs), Master Scenario Events List (MSELs) Injects, and force lists

Familiarity with offensive and defensive cyberspace operations

Well versed in DoD and USCYBERCOM orders, manuals, publications, processes, procedures, and policies that guide training and exercises to ensure compliance with all requirements and directives

Desired Qualifications:

Familiar with the Joint Training Information Management System (JTIMS)

Clearance Requirements: TOP SECRET/SCI w/CI POLY
Send resumes to: [email protected]


Position: Cyberspace Intelligence Analyst

Level: II

Location: Fort Meade, MD

Job Description:

Serves as an Intelligence Specialist with responsibilities for participating in the production of all-source intelligence products pertaining to cyberspace operation and planning activities. Applies a wide range of intelligence analytic skills to monitor, assess, and report on cyberspace operations, capabilities, vulnerabilities, and personalities that could pose a threat to US computers, communications, weapon systems, and operations. Advises stakeholders on key developments in their assigned area, including immediate and long-term responses. Conducts reviews, identifies gaps, recommends solutions, and ensures alignment with strategies. Supports decision making and special projects on the preparation, production, and coordination of written products and briefings for stakeholders and leadership.

Required Skills:

  • Contributes to the development of intelligence products and performs a vast array of cyberspace intelligence analyst duties with no guidance
  • Possesses an in-depth understanding of intelligence analytic concepts to monitor, assess, and report on cyberspace operations, capabilities, and vulnerabilities
  • Contributes substantive content for reports and briefings
  • With no guidance, advises stakeholders and coordinates actions
  • Contributes substantive content to the development of complex analytic approaches and recommendations to problems and situations for which data are incomplete, controversial, or which no precedence exists

Qualifications:

  • Minimum six years of experience as an Intelligence Analyst, Cyber or SIGINT focus
  • Minimum of High School Diploma
  • Strong attention to detail and organizational skills. Excellent communications skills.

Clearance Requirements: Top Secret/ SCI w/ CI Poly

Send Resumes to: [email protected]


Position: Intel Analyst – Level III

Location: Fort Meade, MD

Required Skills:

The successful candidate will identify and extract essential information from intelligence products and investigations, analyze the data, and synthesize the information into reports that can be disseminated/used by U.S. policy makers, military commanders, and other Intelligence Community organizations.

Daily duties will include:

  • Serves as an Intelligence Specialists with responsibilities for participating in the production of all-source Intelligence products pertaining to cyberspace operations and planning activities
  • Applies a wide range of intelligence analytic skills to monitor, assess, and report on cyberspace operations, capabilities, vulnerabilities, and personalities that could pose a threat to US computers, communications, weapon systems, and operations
  • Advises stakeholders on key developments in their assigned area, including immediate and long-term responses
  • Conducts reviews, identifies gaps, recommends solutions, and ensures alignment with strategies
  • Supports decision making and special projects on the preparation, production, and coordination of written products and briefings for stakeholders and leadership
  • Develops intelligence products and performs expansive cyberspace intelligence analyst duties
  • Possesses a thorough understanding of intelligence analytic concepts to monitor, assess, and report on cyberspace operations, capabilities, and vulnerabilities
  • Develops reports and briefings
  • Enhances stakeholder relationships; advices and coordinates actions
  • Develops analytic approaches and recommendations to problems and situations for which data are incomplete, controversial, or which no precedence exists

REQUIRED QUALIFICATIONS:

  • Minimum ten (10) years of experience as an Intelligence Analyst, Cyber or SIGINT focus
  • Minimum of High School Diploma
  • Strong attention to detail or organizational skills.
  • Excellent communications skills

Clearance Requirements: ACTIVE TS/SCI with CI Polygraph

Send resumes to:  [email protected]


Position: Cyberspace Analyst – Level III

Location: Fort Meade, MD

Required Skills:

The successful candidate communicates complex programmatic cyber planning information, orally and in writing, elicits understanding and support from professional peers and non-specialists. Demonstrates broad, expert knowledge of the Command’s Cyber missions, authorities, and capabilities as well as equivalent information regarding the roles and responsibilities of the Command’s external program partners which includes (but not limited to) other DoD commands and agencies, other U.S. Government agencies and key partners. Evaluates and conducts development of Cyber Network Operations (CNO) requirements and assists in creating CNO Lines of Operations (LOO).

Daily activities include:

  • Provides technical expertise for the identification, development and prioritization of cyberspace operations requirements, processes, procedures, and governing directives
  • Assists in conducting cyberspace operations and defense of the DoD Information Network (DODIN)
  • Provides situational awareness (SA) of cyber incidents, health, performance, availability, and reliability of the DODIN
  • Identifies issues and priorities affecting operations
  • Supports the creation, dissemination, and compliance of applicable orders and directives to the DOD community
  • Addresses areas of concern for the development of cyberspace capabilities for cyberspace operations
  • Prepares and modifies requirements to develop cyberspace capabilities based on the changing cyberspace environment for appropriate Government review, validation, and prioritization
  • Analyzes capability development requirements, concept of operation documents, and system architectures
  • Plans, organizes, determines, and recommends necessary policies, regulations, directives, programs, doctrine, and procedures for the establishment and maintenance of assigned and anticipated changes to the DODIN
  • Tests and documents results for newly developed capabilities based on USCYBERCOM requirements
  • Develops, integrates, and maintains operational TTPs, SOPs, and Concept of Operations (CONOPs)
  • Identifies, analyzes, and develops mitigation or remediation actions for system and network vulnerabilities
  • Develops and assesses current DODIN plans and policies to include emerging technologies
  • Synchronizes and prioritizes capability requirements and new tactical uses of existing capabilities
  • Identifies shortfall and capability gaps on DOD policy and guidance

REQUIRED QUALIFICATIONS:

  • Minimum ten (10) years of experience as a Cyberspace Analyst or a related functional area
  • Minimum of High School Diploma
  • Minimum of DoD 8140/DoD 8570 IAM Level III Certification
  • Strong attention to detail and organizational skills. Excellent communications skills
  • Strong analytical and problem solving skills

Clearance Requirements: ACTIVE TS/SCI with CI Polygraph

Send resumes to:  [email protected]


Position: Cyberspace Fires Analyst – Level II

Location: Fort Meade, MD

Required Skills:

The successful candidate communicates complex programmatic cyber planning information, orally and in writing, elicits understanding and support from professional peers and non-specialists. Demonstrates broad, expert knowledge of the Command’s Cyber missions, authorities, and capabilities as well as equivalent information regarding the roles and responsibilities of the Command’s external program partners which includes (but not limited to) other DoD commands and agencies, other U.S. Government agencies and key partners. Evaluates and conducts development of Cyber Network Operations (CNO) requirements and assists in creating CNO Lines of Operations (LOO).

Daily activities include:

  • Assists in the coordination of joint strategic and operational planning and execution of joint fires, targeting, capability pairing, and threat mitigation in support of the Cyber Mission Force and other operations
  • Provides advice to leadership on all aspects of joint fires and threat mitigation
  • Provides support to future operations planners to integrate cyber capabilities into plans
  • Plans, organizes, determines, and recommends necessary policies, regulations, directives, programs, doctrine, and procedures for the establishment and maintenance of assigned and anticipated joint fires coordination and execution
  • Supports planning in OCO and DCO throughout the entire Joint Operation Planning Process (JOPP)
  • Synchronizes and de-conflicts Special Access Program/Special Technical Operation (SAP/STO) capabilities with operational planning
  • Participates as the Fires SME in exercise
  • Coordinates targeting strategy development and engagement responsibilities with components, subordinates commands, and supporting commands
  • Synchronizes and implements targeting methodologies and prioritization methods
  • Assists with all aspects of cyber advanced targeting, to include interagency planning, joint targeting board support, cyber weapons, capability analysis, target materials production, collateral effects estimate, and joint planning group support
  • Collaborates with the Defense Information Systems Agency (DISA), National Security Agency (NSA), other interagency organizations and other service providers to ensure that USCYBERCOM and/or Cyber Mission Forces Fires requirements are implemented
  • Develops cyber TTPs that advise the future operations planners on achieving Cyberspace Operations effects within the ‘realm of the possible’ in support of operations and exercise objectives
  • Acts as technical liaison on behalf of the USCYBERCOM Operations Directorate between capability SMEs and capability developers, capability testers, planning teams, operations support staff, and operating units during planning and operations
  • Participates in USCYBERCOM requirements working groups as a capability SME for defined cyber capabilities/tools and/or for targeting
  • Acts as a liaison between Fires and Intel regarding the tasking processes and targeting
  • Conducts outreach briefs to inform external partners and stakeholders on USCYBERCOM Fires processes

REQUIRED QUALIFICATIONS:

  • Minimum ten (10) years of experience in Fires and/or Targeting
  • Minimum of High School diploma
  • Minimum DoD 8140/DoD 8570 IAT Level II Certification
  • Strong attention to detail and organizational skills. Excellent communications skills
  • Strong analytical and problem solving skills

 Clearance Requirements: ACTIVE TS/SCI with CI Polygraph

Send resumes to:  [email protected]


Position: Cyberspace Fires Analyst – Level III

Location: Fort Meade, MD

Required Skills:

The successful candidate communicates complex programmatic cyber planning information, orally and in writing, elicits understanding and support from professional peers and non-specialists. Demonstrates broad, expert knowledge of the Command’s Cyber missions, authorities, and capabilities as well as equivalent information regarding the roles and responsibilities of the Command’s external program partners which includes (but not limited to) other DoD commands and agencies, other U.S. Government agencies and key partners. Evaluates and conducts development of Cyber Network Operations (CNO) requirements and assists in creating CNO Lines of Operations (LOO).

Daily activities include:

  • Assists in the coordination of joint strategic and operational planning and execution of joint fires, targeting, capability pairing, and threat mitigation in support of the Cyber Mission Force and other operations
  • Provides advice to leadership on all aspects of joint fires and threat mitigation
  • Provides support to future operations planners to integrate cyber capabilities into plans
  • Plans, organizes, determines, and recommends necessary policies, regulations, directives, programs, doctrine, and procedures for the establishment and maintenance of assigned and anticipated joint fires coordination and execution
  • Supports planning in OCO and DCO throughout the entire Joint Operation Planning Process (JOPP)
  • Synchronizes and de-conflicts Special Access Program/Special Technical Operation (SAP/STO) capabilities with operational planning
  • Participates as the Fires SME in exercise
  • Coordinates targeting strategy development and engagement responsibilities with components, subordinates commands, and supporting commands
  • Synchronizes and implements targeting methodologies and prioritization methods
  • Assists with all aspects of cyber advanced targeting, to include interagency planning, joint targeting board support, cyber weapons, capability analysis, target materials production, collateral effects estimate, and joint planning group support
  • Develops documents to include lessons learned, as well as results and conclusions with relevant organizations such as DOD, Federal Agencies, and commercial partners
  • Provides scheduled and ad hoc briefings and point papers on Cyberspace Operations
  • Develops and conducts briefings to senior personnel on USCYBERCOM Fires processes
  • Participates as Senior Fires SME in exercise
  • Develops joint targeting policies and procedures
  • Advices and recommends supporting processes and procedures for the JTCB

REQUIRED QUALIFICATIONS:

  • Minimum fifteen (15) years of experience in Fires and/or Targeting
  • Minimum of High School diploma
  • Minimum DoD 8140/DoD 8570 IAT Level II Certification
  • Strong attention to detail and organizational skills.
  • Excellent communications skills
  • Strong analytical and problem solving skills

 Clearance Requirements: ACTIVE TS/SCI with CI Polygraph

Send resumes to:  [email protected]


Position: Cyberspace Analyst – Level II

Location: Fort Meade, MD

Required Skills:

The successful candidate communicates complex programmatic cyber planning information, orally and in writing, elicits understanding and support from professional peers and non-specialists. Demonstrates broad, expert knowledge of the Command’s Cyber missions, authorities, and capabilities as well as equivalent information regarding the roles and responsibilities of the Command’s external program partners which includes (but not limited to) other DoD commands and agencies, other U.S. Government agencies and key partners. Evaluates and conducts development of Cyber Network Operations (CNO) requirements and assists in creating CNO Lines of Operations (LOO).

Daily activities include:

  • Provides technical expertise for the identification, development and prioritization of cyberspace operations requirements, processes, procedures, and governing directives
  • Assists in conducting cyberspace operations and defense of the DoD Information Network (DODIN)
  • Provides situational awareness (SA) of cyber incidents, health, performance, availability, and reliability of the DODIN
  • Identifies issues and priorities affecting operations
  • Supports the creation, dissemination, and compliance of applicable orders and directives to the DOD community
  • Addresses areas of concern for the development of cyberspace capabilities for cyberspace operations
  • Prepares and modifies requirements to develop cyberspace capabilities based on the changing cyberspace environment for appropriate Government review, validation, and prioritization
  • Analyzes capability development requirements, concept of operation documents, and system architectures
  • Utilizes automated capabilities to assess risk to DODIN assets
  • Assists in identifying and prioritizing requirements for capability development efforts
  • Analyzes proposed capabilities, recommends COSs, and develops solutions to address areas of concern for shortfalls
  • Develops, maintains, and automates metrics to assess USCYBERCOM operational Measure of Effective and Performance (MOE/MOP)
  • Develops concept papers, technical white papers, and related documentation detailing cyber security practices for implementation throughout DOD
  • Analyzes vulnerabilities with known exploits that do not have vendor-provided mitigation or remediation action
  • Conducts research that focuses on rapidly emerging cyber threats and cyber adversary Tactics, Techniques, and Procedures (TTPs)
  • Collaborates with internal and external partners to facilitate cyber SA and information sharing
  • Assesses the development of cyberspace capabilities to validate USCYBERCOM requirements

REQUIRED QUALIFICATIONS:

  • Minimum six (6) years of experience as a Cyberspace Analyst or a related functional area
  • Minimum of High School Diploma
  • Minimum of DoD 8140/DoD 8570 IAM Level II Certification
  • Strong attention to detail and organizational skills. Excellent communications skills
  • Strong analytical and problem solving skills

 Clearance Requirements: ACTIVE TS/SCI with CI Polygraph

Send resumes to:  [email protected]

Position: DEE Customer Support Professional

Location: Tinker AFB, Oklahoma City, OK
Responsibilities:

  • Utilize the Remedy ticketing system to open, close and otherwise manage all incidents reported to the service desk in support of JES supported by DISA.
  • Monitor the DoD Enterprise Email (DEE) operating environment via monitoring tools such as System Center Operations Manager (SCOM) and Formula.
  • Coordinate Authorized Service Interruptions (ASI) between ASI coordinators and customers/DISA Command Center.
  • Support all TIER II Service Desk functions directly related to the use of DoD Enterprise Email (DEE); specifically, in support of DISA customer utilizing Microsoft Outlook Access, Outlook WEB Access and BlackBerry Administrations tools.
  • Converse in the use and execution of Microsoft power shell scripts to affect mass changes to the processing environment.
  • Utilize Exchange Management Console to modify the Exchange 2010 processing environment.
  • Utilize the BlackBerry Administration Console to modify BlackBerry handheld devices.
  • Perform coordination between customer base and TIER III on processing provisioning actions prior to account activation.
  • React to incidents centric to inadvertent introduction of classified information into the DEE processing environment.
  • Respond to ad hoc request for incident management/problem management metrics and/or associated data-calls.
  • Coordinate conference calls to resolve technical issues and provide user information.
  • Perform triage activities in support of TIER I and II services desk inputs.
  • Monitor DEE CHAT rooms for processing anomalies.
  • Refine and develop processes and Tactics, Techniques and Procedures (TTP) as utilized within the DEE processing environments.

Clearance Requirements: SECRET
Please submit all resumes to [email protected]


Position: Automated Time and Attendance Production Systems (ATAAPS) Support

Location: Oklahoma City, OK

  • Modify, as required, standard practices and adapt computer systems to solve a variety of computer software, hardware, and network problems.
  • Evaluate system interrelationships to affect proper interoperability of supported operations.
  • Perform computer-related tasks by following written or verbal instructions in English.
  • Reset customer passwords, troubleshoot login errors, employee application errors, system processing errors and perform network functions.
  • Able to write detailed, reusable SQL queries and scripts.
  • Able to conduct detailed software functionality testing and write detailed defect reports.
  • Able to work flexible, non-standard hours based on customer needs and function in an ‘on call’ environment.  Able to work on multiple projects/processes simultaneously and meet deadlines.
  • Proficient with UNIX commands  Experience with Apache/Tomcat web hosting
  • Modify, as required, standard practices and adapt computer systems to solve a variety of computer software, hardware, and network problems.
  • Evaluate system interrelationships to affect proper interoperability of supported operations.
  • Perform computer-related tasks by following written or verbal instructions in English.
  • Receive, analyze, resolve, direct, and document customer processing problems.
  • Act as a liaison between customers (internal and external), database administrators, system administrators and software development team members.
  • Conducts detailed software functionality testing and write detailed defect reports.
  • Work flexible, non-standard hours based on customer needs and function in an ‘on call’ environment.
  • Able to work on multiple projects/processes simultaneously and meet deadlines.
  • Proficient with UNIX commands
  • Possess a knowledge of Oracle database systems
  • Possess an understanding of Apache/Tomcat web hosting

Clearance requirement: Top Secret

Send resumes to: [email protected]


Position: Customer Support Professional (CSP)

Location: Oklahoma City, OK

  • Open, close, track, and manage trouble tickets utilizing customer specified ticket management system.
  • Receive, analyze, resolve, direct, and document customer problems according to prescribed procedures.
  • Reset customer computer passwords, terminals, printers, controllers, and perform network functions. Assist customers in resolving Microsoft Windows and OSE application related processing issues.
  • Monitor multiple processing environments simultaneously using government provided software monitoring tools. Assist customer in the use of commercial-off-the-shelf (COTS) executive support software packages.
  • Attempt to resolve all customer computing issues/problems at his/her level and be able to escalate matters beyond his/her control to the appropriate technical support staff and application specialists for resolution assistance.
  • Practice proper telephone etiquette and be able to receive, route, and setup conference calls between customers and higher tiered specialist.
  • Assist the customer in all actual or simulated continuity of operations (COOP) exercises.
  • Identify, track, account for, and properly maintain usage records and shall properly store all classified materials.
  • Support pre and post production customer support requirements as implemented.

Clearance requirement: Secret

To apply, submit resumes to: [email protected]